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Technical Support

Documentation & Updates

Before contacting support, please make sure you have checked:

  • Technical Documentation for real-time updates, wiring diagrams, troubleshooting tips, and more.
  • Software Updates: for the latest stable and beta software stacks optimized for your hardware revision.

Contact Channels

For hardware-specific troubleshooting or assistance with complex integrations, our engineering team is available through the following channels:

We aim to respond to all technical inquiries within 2 to 3 business days.

Information to Include in Your Inquiry

To expedite your support request, please include the following details in your email:

  • Serial Number: The unique ID assigned to your LightForce device.
  • Power Setup: For example LiPo via BUSA, 12V Regulated via BUSB.
  • Peripheral Load: Total number of servos and peak current draw (if known).
  • Software Version: The version of the flight stack currently in use.